Southampton - Walking and Hiking around Southampton, Hampshire

Staff member called Chris helped me find a good pair of walking boots that fit properly for the long distance walk I am doing. He answered all of my questions and even taught me a couple of different ways to lace up my boots. Thank you!

Met a man called Michael, originally when I came in with my family, we only knew we wanted to try camping, so we were really lost, but Michael came up to us upon entry, greeted us all, asked how he could help and whisked us right to where we needed to go! He had an amazing knowledge of what everyone needed and wanted, and was even able to entertain the children for a few minuets while I discussed with the misses! Absolutely amazing customer service, will be coming back.

I like it that you can walk in and browse in peace. I bought some trainers for only £30 and they are x1000 better than the plastic sports soccer sell. Want one of them nice coats next. Thanks.

Well worth a visit if you want out door gear

Helpful staff. Had to change a damaged tent. No quibbles

Blacks Southampton simply three stars staff members don't seem to be very enthusiastic in their jobs never look really happy either it has an ok selection of clothing footwear and other camping accessories when a company takes on youngsters and nothing against youngsters either they need to be training them so they understand what the customers need the times I have walked in there and I've no idea if it's a manager or what not quite sure if you can sell a pair of these shoes to me this is a manager saying this to a person who wants a job if you can sell me a pair of these shoes tell me what's good about them we will take you on don't get me wrong everybody deserves a fair chance in this day and age but come on the times I have been in there some staff members haven't got a clue about products which is a shame I've gone in there plenty of times I'm very much an outdoorsy person I love to go wild camping so therefore a lightweight tent helps when you say to them between 1 and a half kilos to two and a half kilo tent it shouldn't be too hard but when they bring down a 4 kilo tent and I literally just wanted to bang my head on the wall and the excuse was this is the lightest tent I could find so keeping my cool anyway as I work in the same industry I politely declined this tent and went elsewhere.